Senior Task Order Area Manager Afghanistan

AFGHANISTAN

8/31/18

8/31/19

Description

The Senior Task Order Area Manager (TOAM) serves as the lead for all other TOAMs, responsible for all day to day management of staff and linguists located in Afghanistan. The Senior TOAM is conducts periodic reviews to assess program functionality, process improvement methodology, and makes recommendations to leadership. The Senior TOAM supports the oversees all functions associated with the administration, safety, health and welfare, and overall management of all linguistic support services that directly support United States military and / or coalition forces.  The Senior TOAM maintains appropriate oversight of important functions such as personnel accountability in proprietary Databases, proper timesheet submission, and proper accounting for Mission Essential and government equipment. The Senior TOAM provides communication and leadership to the TOAMs and is accountable to the success of all managing staff.

Duties & Responsibilities: 

Report directly to and assist the Program Manager in executing all aspects of operations in support of the DLITE II program in Afghanistan to ensure the successful implementation of program objectives, maintain compliance with contractual and FAR regulations, and maintain accountability of all personnel in theater
Provide operational oversight and personnel management for staff and linguists in theater
Liaise with Military POCs, linguist managers, and ACORs to ensure linguist performance, safety, and compliance with contract requirements
Manage Site Management Team stakeholder relationships across theater
Report to government customers and internal stakeholders
Draft governance documents
Identify and analyze business process gaps and implement process improvement plans
Manage the collection, storage, management, and access of data
Respond to data calls
Identify performance gaps and implement capacity development plans for staff
Responsible for employee retention, morale and welfare
Maintain, update, and regularly check proprietary accountability databases
Works with military and government/civilian POCs and meet regularly to resolve issues when necessary; educate the TLM and POCs on the INSCOM Linguist Program and their duties and responsibilities as Government agents of the contract
Ensures staff and linguists maintain and account for all GFE, CFE, and Government issued property.
Provide written records to employee and self of periodic performance counseling
Know, abide by, and enforce the contract statement of work (SOW), company SOPs and General Order #1
Directly responsible for the technical and professional training of new staff and linguists
Travel within Afghanistan to visit staff, linguists and POCs


Minimum Requirements

B.S. or B.A. degree in business related field
Twelve or more (12+) years of management and supervisory experience leading teams of diverse workforce personnel
Valid US Passport required
Top Secret Clearance w/SCI
Willingness to live and work in austere environments and travel throughout Afghanistan
Ability to communicate effectively with all levels of staff
Exceptional oral and written communication skills with the ability to brief executive leadership
Excellent decision making ability and sound judgment
Strong attention to detail
Excellent computer skills with proficiency in Microsoft Office
Ability to live and work in a deployed environment.

Desired Requirements

Prior military experience strongly preferred
A thorough knowledge of cultural, economic, geopolitical, and military issues of the Middle East.  Previous experience working with linguists in support of Government operations
Experience managing large groups of linguist (100+).
Masters Degree in business related field
Current PMP certification or willingness to obtain certification
Lean Six Sigma
ITIL