Response Operations Support Task
• Assist and facilitate the functions and capabilities of the response operations center (ROC) to include:
Continuous information sharing, knowledge management, communications, and reporting support with 2-person teams within the ROC.
Provide staff that are proficient in the operation of all continuity communications platforms required by Office of Management and Budget/Office of Science and Technology Policy Directive D-16-1.
Act as the on-site Contract Lead during normal business, to coordinate schedules, emergency fills, and work with the Sponsor’s Lead.
Develop Response Operations Center routine and incident response procedures, job aids and checklists.
Conduct alert notification of individuals and teams for the orderly transition to crisis team operations and processes, if required.
Draft daily and event driven Situational Awareness Reports concerning capability and capacity to provide intelligence, to include the execution of supporting contingency and continuity plans.
Provide support to ongoing IC continuity response activities, to include the response operations center and alternate facility plans and procedures.
Support asset management staff (Accountable Officer, Responsible Officer, and User) in maintaining an accurate inventory and accountable distribution of equipment.
Participate in after-action reviews and corrective actions to address shortfalls identified during events or exercises, as directed.
• TS/SCI with CI Poly
• Bachelor’s Degree
• 10 Years’ experience in the following areas:
Working in an operations center environment;
Utilizing and performing basic troubleshooting for multiple forms of communications systems, including secure communications platforms (e.g. telephone, fax, radio, etc.);
Managing emergency response team rosters and emergency notification tools;
Recognizing situational awareness indicators and executing judgment of potential impact on mission operations;
Developing written products for senior-level customers;
Mentoring of subordinate personnel;
Developing schedules to ensure coverage for 24/7/365 watch operations;
Developing training for watch center standard operating procedures;
Facilitating emergency communications for senior government leaders;
Monitoring facility infrastructure to ensure readiness for emergency conditions;
Working proficiently in Microsoft Office applications (Word, PowerPoint, Excel)